We take safeguarding extremely seriously. We therefore have a number of processes in place to keep everyone safe and are working with Community Action Network.
First contact your neighbours
First and foremost, we are encouraging everyone to directly make contact with their immediate neighbours and support each other outside of this support group.
We have a letter template that you can download here
Please note that volunteers who do this may not be vetted. It is great to encourage community spirit in your neighbourhood, but if at any stage you don’t feel safe accepting help from a neighbour, please contact us instead. If you are concerned about the safety of a vulnerable neighbour or person that you know you can contact BCP Council Adult Social Care on 01202 633902
Keep your details private
For those who have not had contact with neighbours and contact us needing support, please contact us privately and do not give out your details via public social media.
Register for support
We have a support form here that you can use. We are operating a cashless system where we are working with local businesses to offer ordering and payment via the phone, so no money will exchange hands between yourself and volunteers.
Maintain social distancing
For everyone, we are asking that the most up to date guidelines, legislation and regulations are followed from Public Health England, the government and the World Health Organisation. Please ensure shopping is left outside the house and keep 2m apart at all times to ensure that no germs are spread as people can be infected with the virus but showing no symptoms. Please also follow the basic hygiene instructions, with frequent hand washing and good practice of hygiene.
Passworded contact with your helper
If necessary for the person requiring support, we will provide both yourself and the person needing a support a “password” for each visit/delivery, in case of any concerns of identity, if there is any contact.