We take safeguarding extremely seriously. We therefore have a number of processes in place to keep everyone safe and are working with Community Action Network.
First and foremost, we are encouraging everyone to directly make contact with their immediate neighbours and support each other outside of this support group.
We have a letter template that you can download here
Please note that volunteers who do this may not be vetted. It is great to encourage community spirit in your neighbourhood, but if at any stage you don’t feel safe accepting help from a neighbour, please contact us instead. If you are concerned about the safety of a vulnerable neighbour or person that you know you can contact BCP Council Adult Social Care on 01202 633902
For those who have not had contact with neighbours and contact us needing support, please contact us privately and do not give out your details via public social media.
We have a support form here that you can use. We are operating a cashless system where we are working with local businesses to offer ordering and payment via the phone, so no money will exchange hands between yourself and volunteers.
For everyone, we are asking that the most up to date guidelines, legislation and regulations are followed from Public Health England, the government and the World Health Organisation. Please ensure shopping is left outside the house and keep 2m apart at all times to ensure that no germs are spread as people can be infected with the virus but showing no symptoms. Please also follow the basic hygiene instructions, with frequent hand washing and good practice of hygiene.
If necessary for the person requiring support, we will provide both yourself and the person needing a support a “password” for each visit/delivery, in case of any concerns of identity, if there is any contact.
Thank you.
Read the safeguarding guidelines in the boxes below.
Find 2 endorsers and ask them if they are willing to provide references for you. Ask people you work or volunteer with if you can, but we will accept friends as long as they know you personally – not just through Social Media.
Complete our Volunteer Form, (button below) sign and submit it. This will automatically email your endorsers with a link to our reference form.
Check your endorsers have received the form and encourage them to fill it in and return it to volunteer@poolecsg.com. If they have not:
ID check – when we have your references, our volunteer co-ordinator will ask to see your ID and DBS if you have one. This will be done by messenger video. If we already have enough volunteers we may contact you to say you are on our list, and we will let you know when we need you.
Following this you will be added to the messenger groups where you can volunteer for specific tasks as they are needed.
In emergencies, or if a neighbour does not have access to the internet please use this number: 01202 925 398
We ask that this number is only used for those purposes, as the contact form, emails and Facebook can be more easily monitored throughout the day.